We want you to be using GB Pro with the minimum amount of fuss - but sometimes its just easier to call us for help in resolving an issue .... we'll know the answer - we designed the software! We're here 24 hours a day you can call us 7 days a week. Over weekends we provide a call back service and some issues can only be dealt with 24 / 5.
Although our software is easy to install and easy to use - there are times when its more convenient to let us install the software for you and give you some up and running training - so remember we here day and night - just call, this is a completely free service
If you prefer you can access our website where you will find a library of screencasts all dedicated to making your life easier
Login HereYour login details can be found on your support invoice or on the front of the ‘Getting Started with GB Pro’ booklet – it is not your GB Pro login details.
It will be in this format: User name: Mar16 – Password: 34er65 (this is not a login name only an example)
* To take advantage of our support service, which will enable you to login to the support website or to obtain 24 / 7 support by telphone you must have a support contract or be in your intital free 60 days period.
Over weekends we provide a call back service and some issues can only be dealt with 24 / 5.
Access our help forum - Upgrade your software to the latest version
Download the Back Up Wizard (free with a support contract)